When enabling archiving for an Exchange mailbox user you may encounter the following error.

Mailbox ‘Alan.Reid’ can’t be archive-enabled because it has a managed folder mailbox policy assigned. Archives are supported only with a retention policy, the messaging records management (MRM) feature introduced in Exchange 2010.

Exchange 2010 Mailbox Can't Be Archive-Enabled Due to Managed Folder Mailbox Policy

To remove the managed folder mailbox policy from the mailbox user run the following PowerShell command.

Set-Mailbox alan.reid -ManagedFolderMailboxPolicy $null

You can then enable archiving for the mailbox user and assign a retention policy.

About the Author

Paul Cunningham

Paul is a former Microsoft MVP for Office Apps and Services. He works as a consultant, writer, and trainer specializing in Office 365 and Exchange Server. Paul no longer writes for Practical365.com.

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