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Announcing the Exchange Server Troubleshooting Companion

exchange-server-troubleshooting-companion-cover-sales-pageToday I’m pleased to announce the release of our new eBook, the Exchange Server Troubleshooting Companion.

Early in my career I received some good advice from a senior colleague of mine – when trouble strikes, the most valuable person in the room is the one who can also confidently tackle the unknown. Being an effective troubleshooter is more important than being a walking encyclopaedia of solutions to known issues.

Over 15 years later, that advice has proven itself time and time again. Working for support organizations and in consulting roles continually threw me into the unknown, facing previously unseen problems in unfamiliar customer environments. Applying an effective troubleshooting process and methodology, combined with product knowledge, got me through those situations and enabled me to solve the customer’s problem.

With the Exchange Server Troubleshooting Companion I firmly believe that we’ve written an eBook that will help you to solve problems faster, understand why the problem occurred, and learn how to prevent the same problems from occurring in the future.

Find out more here.

Thanks to my co-author Andrew for bringing his deep technical experience to this book, Tony Redmond for his editorial assistance, Jeff Guillet for his technical reviews, and to David Wedrat and Chris Brown for checking my work.

Paul is a Microsoft MVP for Office Servers and Services. He works as a consultant, writer, and trainer specializing in Office 365 and Exchange Server. Paul is a co-author of Office 365 for IT Pros and several other books, and is also a Pluralsight author.
Category: Blog


    • Hi Alan, Chrome should work just fine. I’d say either a server-side glitch (it happens from time to time) or maybe a browser extension (probably not, but possible I guess). Either way, I’ve sorted this all out on the back end for you and responded to your customer service email as well. Sorry for all the trouble!

  1. belden says:

    Where about do I go to purchase this guys? Keen to have a look but cant find where I actually download and purchase?

    • Yes it is. We wrote it primarily with Exchange 2016 and 2013 in mind, both of which are very similar. The content also applies to Exchange 2010 in a lot of areas.

      Troubleshooting Exchange in general does not changed all that much from version to version.

  2. uma says:

    hi i have set autoreply from outwebapp.
    internal user receiving autoreply.external user is not receiving when they send mail.
    from outlook side we enabled :send replies to all external sender

    Already from exchange server side allowed automatic replies and enabled allow external out of office
    using symantec message lab

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