Microsoft insists that encrypted SharePoint and OneDrive for Business files found by eDiscovery searches can only be decrypted by Advanced eDiscovery, which requires Office 365 E5 licenses. This seems unfair, especially as Office 365 E3 tenants can create and use sensitivity labels to protect Office documents stored in SharePoint Online and OneDrive for Business. An example of not very joined up thinking when it comes to software licensing?
When it comes to eDiscovery and which solution is right for your organization, “you get what you pay for.” Microsoft 365 services are no different – you’re either willing to pay for them or you aren’t. Some organizations will not need or want to pay for Advanced eDiscovery, while others will find it an essential purchase. Regardless of which camp your organization resides in, Microsoft provides customers with the flexibility to choose between two eDiscovery tools best suited for your needs.