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You are here: Home / Exchange Server / Disable Exchange ActiveSync Mobile Device Management for End Users

Disable Exchange ActiveSync Mobile Device Management for End Users

September 25, 2014 by Paul Cunningham 2 Comments

In Exchange Server 2013 and 2010 end users are able to manage their own ActiveSync mobile devices via the Exchange Control Panel. This allows them to perform tasks such as remote wiping a mobile device that is associated with their mailbox.

exchange-disable-activesync-end-user-01

For some organizations this is not desirable and they need to disable this functionality for their end users.

You can disable ActiveSync management for end users by using OWA Mailbox Policies.

A default OWA Mailbox Policy is set up for Exchange organizations but it is not applied to mailboxes automatically. For example, here we can see my organization's default policy, and that the user Vik Kirby has no policy assigned.

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[PS] C:>Get-OwaMailboxPolicy |  select name
 
Name
----
Default
 
[PS] C:>Get-CASMailbox vik.kirby | select OWAMailboxPolicy
 
OwaMailboxPolicy
----------------

The first thing I need to do is disable the ActiveSync features in the OWA Mailbox Policy (or create a new policy if you don't want to mess with the default one). Then, assign the OWA Mailbox Policy to the user.

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[PS] C:>Set-OwaMailboxPolicy "Default" -ActiveSyncIntegrationEnabled:$false
 
[PS] C:>Set-CASMailbox vik.kirby -OwaMailboxPolicy "Default"

The next time the user logs in to OWA the policy should take effect and block those features.

exchange-disable-activesync-end-user-02

Paul Cunningham

Paul is a Microsoft MVP for Office Apps and Services and a Pluralsight author. He works as a consultant, writer, and trainer specializing in Office 365 and Exchange Server.

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Exchange Server ActiveSync, Exchange 2010, Exchange 2013, OWA

Comments

  1. Chuck says

    April 30, 2016 at 12:18 pm

    Hi Paul,
    Does this apply to Office 365 as well?
    Thanks

    Reply
  2. Hassnain says

    June 28, 2018 at 10:16 pm

    Hi Paul ,

    This will totally disable ActiveSync for end users.
    What is we only need to disable management of mobile devices by the end users.

    Thanks
    Hassnain Ali

    Reply

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