A previous article explained how Microsoft 365 usage report data can highlight inactive Copilot users. If we add audit data to the mix, the analysis becomes much richer because we can see exactly what use people make of different Copilot apps, like Word, Chat, Outlook, and so on. Better data means better decisions!
Steve Goodman and Paul Robichaux dissect the latest Microsoft news, focusing on the sting of rising on-premises licensing costs. The team also explores Copilot Studio and the Model Context Protocol (MCP). Plus, Steve Goodman and Bastiaan Verdonk interview Microsoft's Janice Ricketts, to unravel the complexities of Global Secure Access (GSA) and Zero Trust security.
Everyone's very excited about the potential goodness of Copilot agents, but how Microsoft 365 tenants will manage potentially thousands of agents in the future is something that isn't clear. Some administrative capabilities are in the Microsoft 365 admin center, but are these sufficient? We don't think so, and this article explains why and what we'd do about the problem.
Microsoft 365 Copilot licensing costs a lot of money. At $360 annually, it's important to make sure that everyone with a license makes full use of Copilot to become more productive and efficient. Usage data is available in the Graph, and some PowerShell can reveal who's using Copilot and who's not. With that data, you can decide whether to remove licenses for reassignment to other users.
Join Steve Goodman and Paul Robichaux to discuss Microsoft's latest announcements, including the surprise move to make Copilot Chat free for all Microsoft 365 users, significant changes coming to Exchange Online audit logging, and the new Outlook's arrival via Windows Update. Plus, get their takes on Microsoft's major AI reorganization with the new CoreAI division, and what all these changes mean for IT pros as we start 2025.
Microsoft is all in for Copilot at present and agents are a big part of the story. Multiple ways exist to create a declarative agent for use with Copilot in BizChat and Teams. This article reviews how to create an agent with the Teams Toolkit, Copilot Studio, and Microsoft 365 Copilot - and if any usage data are created for custom agents.
In this week's episode, we dive deep into Microsoft's latest announcements and changes that will impact your organization in 2025 and beyond. We examine the reasoning behind the cloud.microsoft domain rollout, what the retirement of Viva Goals means for organizations invested in OKR solutions, and discuss the implications of the forced transition to the new Outlook for Windows by 2026.
Microsoft has a new allInteractionHistory Graph API in beta. The API returns details of user interactions with Microsoft 365 Copilot apps, like Copilot in Word and Copilot in Outlook at a much more detailed level than what is available in the usage report API. Despite the current flaws in the API, having access to detailed information about how people use technology is incredibly valuable.