Contact If you would like to get in contact with me please use the form below. Reason for Contact*Please choose one...Consulting/Employment opportunityCustomer service issue (i.e. for training product purchases)Technical questionPowerShell Q&AProduct review/Advertising enquirySEO/Internet Marketing servicesSomething else Before getting in touch for customer service matters please check the answers to these frequently asked questions. Q: How can I download my files again? For purchases made after June 1st, 2016,you can log in to the store and retrieve your downloads at any time. If you are logging in for the first time, or have forgotten your password, you can simply perform a password reset by clicking the "Lost password" link. For purchases made prior to June 1st, 2016, we can assist you with re-issuing download links if you have lost your files. Q: How can I access updates for my purchases? You can log in to the store at any time to download the latest files. Please refer to the instructions above. Q: I bought a previous edition of your eBook, do I get the latest one for free? Customers receive free updates for the edition that they purchased. If you have purchased the latest edition, you can log in at any time to download your updated files by following the instructions above. If you purchased a previous edition you will need to buy a copy of the latest edition to continue receiving updates. Q: Is there a discount for upgrading from previous editions to the latest edition? The upgrade discount offer ran for a limited time and has ended. Q: Why is my credit card being rejected? Some credit card providers reject the transaction if they suspect there is a problem. You can contact your credit card provider to fix the problem. Alternatively, choose PayPal at checkout and use your credit card through PayPal. You do not need a PayPal account to pay with a credit card. Q: Can I use American Express? Yes, but you must choose PayPal as your checkout option, and pay with your AMEX card through PayPal. You do not need a PayPal account to pay with a credit card. Q: There are multiple "Pending" transactions showing after I made a purchase, will I be charged more than one time? No. Pending transactions usually means that one or more transaction attempts failed. The pending transactions will expire on their own, and you will not be charged multiple times. Additional information If you are contacting us about a product you have already purchased please include your purchase receipt, or the email address you used to purchase with, so that we can quickly locate the transaction. Due to international time zones there may be a delay in responding to your request. Please be patient, and we'll get this all sorted out for you as promptly as possible.Your Name*Your Email Address* Enter Email Confirm Email I am not currently accepting new customers for consulting or support engagements. You can get in touch with other Exchange and Office 365 MVPs at the following companies. Baseline Technologies, LLC Based in Maryland, USA Available for remote and onsite work. Email: [email protected] EXPTA Consulting, LLC Based in San Francisco, USA Available for remote and onsite work. Email: [email protected] Web: http://www.expta.com Smith Consulting Based in Virginia, USA Available for remote work, as well as onsite for any English-speaking client. Email: [email protected] VH Consulting & Training Based in Belgium Available for remote/local work (incl. travel if required) Email: [email protected] Tel: +32 471 88 00 43 Web: http://www.vhct.be Atwork Deutschland GmbH Based in Rednitzhembach, Germany Doing Exchange designs and migrations (Lotus Notes, Groupwise, etc) to Office 365. Exchange Hybrid included. Email: [email protected] Web: http://www.atwork-it.com Ravenswood Technology Group Based in Chicago, USA Work with remote customers and travel as needed Email: [email protected] Web: http://www.ravenswoodtechnology.com Nathan O'Bryan Based in Portland, USA Email: [email protected] Web: https://www.mcsmlab.com NBConsult Based in the UK and South Africa Available for remote and onsite consulting and advisory services for Office 365, Enterprise Mobility + Security, Azure, and Exchange. Email: [email protected] Sembee Ltd Based in the United Kingdom Available for remote work in the UK only. Email: [email protected] Web: http://www.sembee.co.uk Datapath Networks Sdn Bhd Based in Malaysia Available for onsite and remote work within the Asia region. Email: [email protected] Web: http://www.datapath.com.my I receive a large volume of email from readers with technical questions. Before asking your question: Consider whether your question relates to an existing article on this site. If so, please ask your question in the comments section of that article. Do a search of this website or Google to see whether it has already been answered. If your scenario is complex or requires more than a few sentences to describe, please consider whether it may be more appropriate to post your question in the TechNet Forums or Reddit where more MVPs and people in the community can provide assistance. If your technical issue is causing data loss or a production service outage then you should also consider engaging Microsoft Support. If you are going to ask me a question please include information about your environment such as the version(s) of Exchange you are running. Finally, although I do my best to respond to all questions please be aware that differences in time zones and my work and personal commitments may mean there is a delay in responding or that I may not be able to respond at all. Paid advertising and sponsorship on Exchange Server Pro is available. Please use this form to get in touch to discuss the nature of your advertising request, and for rates and availability. Product reviews are also considered. Compensation in the form of free product is generally not accepted (in other words, I rarely have a need for a free license of your software). Please use this form to get in touch to discuss the nature of your review request, and for rates and availability.I do not respond to unsolicited SEO/IM emails from throwaway Gmail addresses claiming to be able to increase my website rankings. And I do not sell links.I've removed this option as it was unfortunately being abused by folks looking for free work. I'll continue to look for ways to contribute to the PowerShell community. Your Message*NameThis field is for validation purposes and should be left unchanged.