About the Author
Paul is a former Microsoft MVP for Office Apps and Services. He works as a consultant, writer, and trainer specializing in Office 365 and Exchange Server. Paul no longer writes for Practical365.com.
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Managing devices across large organizations can be complex. Administrative Units (AUs) help scope admin rights, but what about newly registered devices? In this article, we explain how to automate adding devices to the correct AU using Microsoft Graph and Azure Automation runbooks with managed identities—eliminating manual steps and improving security.

Utility accounts exist in every Microsoft 365 tenant. These accounts are not intended for normal user activity and include accounts used for Exchange room and shared mailboxes and the break-glass or emergency accounts intended to allow administrators to sign-in if their usual accounts are blocked. This article shows how to use PowerShell and the Microsoft Graph to check sign-in events to ensure that the accounts aren't being accessed.

Microsoft 365 now runs on agentic AI, but tracking custom, shared, and ISV agents isn’t simple. This post breaks down where agents live, how the Admin Center inventory works, and why scalable management remains a challenge. Plus, what’s next with Graph API.