When contacts are added to an organizations Global Address List (GAL), they do not always populate in the users personal device contacts depending on what app, device, etc. is being used. This becomes problematic when users working from outside the office are unable to contact the IT Service Desk, HR, or other internal services. To solve the problem, this article introduces a PowerShell script that will read a set of standard contacts from a CSV file and write them as personal contacts to user mailboxes. Mobile devices can then synchronize these contacts along with others created by the user.
Microsoft announced a bunch of changes for Microsoft 365 records management on May 19. The most interesting changes are allowing all licenses Office 365 accounts to use Teams retention policies and the advent of adaptive scopes for retention policies, both of which should be useful for many tenants. The announcement also covers multi-stage disposition reviews. If you know what that means, you’ll be excited. If not, you won’t.