This week‘s topic

When the cloud disappears, what should you do?

In this week’s podcast, Steve Goodman and Paul Robichaux catch up for a post-Microsoft Ignite chat and catch up to talk about the most embarrassing incidents (for Microsoft) this week:

Azure AD Outage

With several service outages, including a major Azure Active Directory issue, we discuss the issues in more detail and go beyond the Microsoft Azure service status and Microsoft 365 service status incident reports and discuss how the services are built for reliance and what can go wrong, and what’s gone wrong in the past.

We also discuss in depth whether you are safer running on-premises and whether the additional control you have available is worthwhile – and compare the way that Microsoft services in the cloud are engineered to other services – and whether what Microsoft do is good enough.

Take a listen to this week’s show below to listen to Paul and Steve’s expert take and hear our share of war stories from previous outages both on-premises and otherwise.

About the Author

Steve Goodman

Technology Writer and Chief Editor for AV Content at Practical 365, focused on Microsoft 365. A 12-time Microsoft MVP, author of several technology books and regular Microsoft conference speaker. Steve works at Advania in the UK as Field Chief Technology Officer, advising business and IT on the best way to get the most from Microsoft Cloud technology.


  1. Tony

    Really great chat there guys, very insightful.

    Just wanted to add my 2 cents in terms of email – there are 3rd parties that off continuity of email so should Exchange Online become unavailable then you can log into the 3rd party service to continue working (these 3rd party’s are expensive though!). Weigh it up against a customer’s acceptable RTO/RPO.

    Also its worth reiterating that this outage was resolved within SLA and such outages dont happen often so still cant see it deterring customers from moving to the cloud. It will however highlight the lack on DR and Continuity if customers dont have plans in place and they are affected by incidents like this. Again sound RTO/RPO planning with solid continuity/DR plans are a must.

    Keep up the great work.

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