Author: Tony Redmond

Latest Articles

Agents are the Most Interesting Initiative in Copilot Wave 2

Microsoft's big launch of Copilot Wave 2 featured many new capabilities, like a super-duper focused Inbox for Outlook (one that works this time), Python in Excel, and a profusion of agents for SharePoint Online. The idea behind agents is pretty good and should be valuable, even if IT might have some dark thoughts about how agents might allow people to access information that they shouldn't (this won't happen).

September 19, 2024

Microsoft’s Simple Message: Prepare to Move to Exchange Server Subscription Edition

Microsoft plans a transition of the current Exchange Server licensing and support model to Exchange Server subscription edition (SE) starting in 2025. Organizations must prepare for the transition by upgrading servers to the latest cumulative updates of Exchange 2016 and Exchange 2019. The transition is unlikely to be seamless, but glitches can be avoided by good planning and careful monitoring of community discussions.

September 13, 2024

Using Dynamic Watermarking with Sensitivity Labels

Dynamic watermarking is a new feature for sensitivity labels that's intended to provide a visual deterrent to screen captures of confidential documents. The feature works by using the email address of the signed-in user as a watermark. Everything works and the feature seems effective, but this isn't something to use with every sensitivity label.

September 5, 2024

Microsoft Enhances Message Recall for Exchange Online

Microsoft released the initial implementation of a cloud-based message recall feature last year. Now they're back with a set of enhancements to take the rough edges off, like explaining to users why messages disappear from the inbox and enabling support for external services like email hygiene and mail autosignature providers.

August 29, 2024

Practical Graph: Working with Exchange Online Mailbox Data

Exchange Online mail folders and messages are a very important resource for Microsoft 365 tenants. This article discusses how to use cmdlets from the Microsoft Graph PowerShell SDK to retrieve information about mailbox folders and mail messages together with some performance tips for dealing with folders that store thousands of messages.

August 15, 2024

Using Azure Email Communication Service to Send Messages

If you're looking for an email service capable of handling large volumes of email to external recipients, Microsoft will propose Email Communication Services (ECS). Built on top of Exchange Online, ECS shares some characteristics with the High Volume Email (HVE) solution. After testing both, HVE is probably a better solution if you have a Microsoft 365 tenant.

August 6, 2024

The New Outlook for Windows Reaches General Availability

The new Outlook for Windows client is generally available, which means that Microsoft supports it for product usage. That's all fine for those who want to use the new client once they understand that a considerable functionality gap still exists between the new Outlook and Outlook classic. Fortunately, Microsoft will support Outlook classic until "at least 2029."

August 1, 2024

Exchange Online’s New High Volume Email (HVE) Solution

The Exchange Online High-Volume Email (HVE) solution handles up to 100,000 internal messages and 2,000 external messages daily. It's intended to replace on-premises Exchange servers that organizations keep just to service email submission from devices and applications. In this review of the preview version, we discovered that almost everything works just fine, if you keep within the throttling limits.

July 30, 2024