Join Steve Goodman & Rich Dean for this week’s Practical 365 podcast, where on the show we talk about Microsoft 365 Copilot GA, success at The Experts Conference: What we heard, Microsoft Ignite Registration Opened & Sold Out, and Exchange Web Services will be retiring soon.

Success at The Experts Conference: What We Heard

Rich talks about what he heard at TEC (The Experts Conference), including how useful The Experts Bar was; Tony and Greg’s debate session, Mary Jo Foley’s session, and much more; and how you can satisfy any lingering FOMO by signing up to the TEC Talks or by following Practical 365 for “Heard at TEC” posts:

Heard at TEC: Mastering the Art of Power BI Migrations | Practical365

Heard at TEC: Has the Microsoft Cloud Killed On-Premises Servers  | Practical365

Heard at TEC: The Current State of Microsoft Identity Security: Common Security Issues and Misconfigurations | Practical365

Heard at TEC: How Microsoft Stopped Basic Authentication for Exchange Online (

Microsoft 365 Copilot GA, Plus Lots More:

The GA date for Microsoft 365 Copilot was announced – November 1st; but as that is for EA (Enterprise Agreement) customers, you might not be getting your hands on the tech on that day. We think Microsoft might have the timing just about right so that at Ignite, customers begin to get their first glance (outside of private preview/EAP). And with the GA date, Microsoft also renamed/announced Microsoft 365 Chat, formerly known as the “business chat” app in Teams.

Microsoft’s blog on Microsoft 365 Copilot and Microsoft 365 Chat and GA announcements

That is not all – although Microsoft 365 Copilot isn’t even out yet, it’s getting more features, including Microsoft 365 Copilot in Stream. That’s not an extra license, nor is it available without the add-ons; so we’d assume if they are able to add features this close to GA then they must be pretty confident that the product will deliver on all of its promises in the original announcements… right?

Introducing Copilot in Microsoft Stream

Microsoft Ignite Registration Opened & Sold Out

Will you have FOMO (Fear of Missing Out) if you Can’t go to Microsoft Ignite – once again in Seattle, up the road from Microsoft HQ? The big conference of the year for Microsoft-focused IT pros feels like a shadow of its former self and its TechEd predecessor. Although this smaller in-person conference is sold out, former conferences used to attract upwards of 20K+ attendees eager to learn and network – and spawned the popular Ignite the Tour conferences.

We’ve still yet to make out all the details, as the featured speaker list is primarily Microsoft leadership, who often will always speak on the first day of the conference while everyone attends the big announcements. We do hope that, given it’s a paid conference, Microsoft makes sure it is worth it for those paying.

We’ll be watching, but Ignite as a primarily remote conference feels a little like the old days of TechEd on the years you didn’t attend & had to watch the session recordings. It’s fine – but it’s not the same as being there.

Sign up to watch Ignite remotely

Exchange Web Services will be Retired

In not altogether surprising developments, Microsoft announced that Exchange Web Services will be retired from Exchange Online. In less than three years time – October 1st, 2026, EWS will start blocking requests from non-Microsoft apps.

This means extra work for migration vendors, or their solutions will stop working – and many apps that work against both on-premises & Exchange Online will need more work to be updated to use the Graph API & vendors may well need to continue to support both that and EWS for their on-premises customers.

For IT departments we fear this will cause a lot of pain – including working with vendors (who you might have already had to get working with modern auth) and for your internal applications. We know EWS is an “old” protocol and someone heavyweight with its “Web 2.0” eta XML requests, but it has been a solid, well-supported technology. Microsoft has a lot of work to do in the much shorter term to ensure that the Graph API is feature-complete so that orgs and vendors can use the remaining time to update their apps. For example. the Graph API still has no access to Archive mailboxes and Public Folders amongst other gaps.

Read more about it on the Microsoft Exchange Team Blog

Join us in two weeks’ time for the next episode, where we’ll be joined by a special guest from Microsoft.

Cybersecurity Risk Management for Active Directory

Discover how to prevent and recover from AD attacks through these Cybersecurity Risk Management Solutions.

About the Author

Steve Goodman

Technology Writer and Chief Editor for AV Content at Practical 365, focused on Microsoft 365. A 12-time Microsoft MVP, author of several technology books and regular Microsoft conference speaker. Steve works at Advania in the UK as Field Chief Technology Officer, advising business and IT on the best way to get the most from Microsoft Cloud technology.


  1. sTim

    Was bummed to hear all the bashing of online/hybrid Ignite, and it being in Seattle in November. I’ve never been more uncomfortable in my life than I was at Ignite in Miami in November. I’m not sure I’d ever want to repeat that, no matter how valuable the content is, when there’s so many other places to hold it.

    On the in-person vs online thing, there are plenty of us who work at places where in-person conferences aren’t approved again yet. And under modern budgets, even when they eventually are approved, there’s not a ton of money for them. It was so nice during Covid to be able to attend Ignite at a reduced/free price point that my org can actually afford.

    1. Avatar photo
      Tony Redmond

      Re. the ‘bashing of online/hybrid Ignite’: The simple fact is that the current iteration of Ignite delivers a lot less value to previous formats. Yes, it’s great for people to be able to view videos online, but most of that content is marketing stuff that you can see otherwise through channels like Microsoft Mechanics or product announcements. The value of Ignite is not in the product announcements and grand pronouncements by Microsoft executives. It is found in the face to face engagement with Microsoft engineers and product managers (to discover how technology really works) and the ISVs in the technology exhibition. I won’t be spending the money to fly to Seattle for this year’s event because its value is so denuded.

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