Building a Knowledge Network with Viva Topics
Viva Topics is the foundation of Microsoft's knowledge network. Substantial effort is needed to build the set of topics found in SharePoint Online content before apps can surface topic cards to users. This article is the first of a two-part series. In it, we chronicle the process of how the AI used by Viva Topics suggests topics and how knowledge managers refine and publish the topics to make them available to end users.
March 31, 2021
