In the blog, Lewis Baybutt breaks down how Copilot agents enhance Microsoft 365 by enabling users to interact with enterprise data and perform tasks. The article explores agent types, developer tools like Agent Builder and Copilot Studio, and how consumption licensing unlocks deeper functionality.
Prioritize My Inbox is a new AI-powered mail filtering technology available in the new Outlook, OWA, Outlook (classic), and mobile clients. Unlike traditional inbox rules, Copilot's LLMs and access to Graph data makes Prioritize My Inbox much more aware of what a user does and what's important to them. Instructions allow users to tailor how filtering happens, but most is done by the AI.
In this Episode of the Practical 365 podcast, Steve and Paul deep dive into the Microsoft 365 Copilot exploit, "Echo Leak," discussing its implications for AI safeguards and the future of agentic AI. The conversation then shifts to a recent global outage affecting Google and Cloudflare, highlighting the challenges of maintaining hyperscale services. We also examine Microsoft's new initiative to offer containerized M365 instances in Europe, addressing concerns over data sovereignty. Finally, they discuss the latest advancements in Copilot agents, emphasizing the importance of understanding AI reasoning.
There's a lot to learn about Copilot Studio, especially for hard-pressed Microsoft 365 tenant administrators who already have too much work to do. This article gives administrators the essential details that they should consider as Copilot agents become more interesting to their organization.
Model Context Protocol (MCP) is available for use with Microsoft Copilot Studio, enables powerful integrations with external systems—but also introduces new security challenges. This article explores how to securely deploy MCP with Copilot Studio Agents.
A previous article explained how Microsoft 365 usage report data can highlight inactive Copilot users. If we add audit data to the mix, the analysis becomes much richer because we can see exactly what use people make of different Copilot apps, like Word, Chat, Outlook, and so on. Better data means better decisions!
Everyone's very excited about the potential goodness of Copilot agents, but how Microsoft 365 tenants will manage potentially thousands of agents in the future is something that isn't clear. Some administrative capabilities are in the Microsoft 365 admin center, but are these sufficient? We don't think so, and this article explains why and what we'd do about the problem.
Microsoft 365 Copilot licensing costs a lot of money. At $360 annually, it's important to make sure that everyone with a license makes full use of Copilot to become more productive and efficient. Usage data is available in the Graph, and some PowerShell can reveal who's using Copilot and who's not. With that data, you can decide whether to remove licenses for reassignment to other users.
Microsoft is all in for Copilot at present and agents are a big part of the story. Multiple ways exist to create a declarative agent for use with Copilot in BizChat and Teams. This article reviews how to create an agent with the Teams Toolkit, Copilot Studio, and Microsoft 365 Copilot - and if any usage data are created for custom agents.
Microsoft has a new allInteractionHistory Graph API in beta. The API returns details of user interactions with Microsoft 365 Copilot apps, like Copilot in Word and Copilot in Outlook at a much more detailed level than what is available in the usage report API. Despite the current flaws in the API, having access to detailed information about how people use technology is incredibly valuable.
In this Episode of the Practical 365 Podcast, Paul and Steve explore Microsoft's ever-expanding Copilot strategy, debate the complexities of Microsoft Places licensing, and discuss whether every AI feature really needs Copilot branding.
You can't prevent Microsoft 365 Chat finding documents based on searches against Microsoft 365 Search and the semantic index. But you can stop Copilot from using the content of sensitive documents in its summaries and generated text. This article explains how the different ways to block Copilot in Microsoft 365 work.
