Copilot

Latest Articles

Practical Graph: Finding and Removing Underused Microsoft 365 Copilot Licenses from User Accounts

Microsoft 365 Copilot licensing costs a lot of money. At $360 annually, it's important to make sure that everyone with a license makes full use of Copilot to become more productive and efficient. Usage data is available in the Graph, and some PowerShell can reveal who's using Copilot and who's not. With that data, you can decide whether to remove licenses for reassignment to other users.

January 29, 2025

Practical Copilot: Creating a Declarative Agent

Microsoft is all in for Copilot at present and agents are a big part of the story. Multiple ways exist to create a declarative agent for use with Copilot in BizChat and Teams. This article reviews how to create an agent with the Teams Toolkit, Copilot Studio, and Microsoft 365 Copilot - and if any usage data are created for custom agents.

January 21, 2025

Practical Copilot: Figuring Out What People Do with Microsoft 365 Copilot

Microsoft has a new allInteractionHistory Graph API in beta. The API returns details of user interactions with Microsoft 365 Copilot apps, like Copilot in Word and Copilot in Outlook at a much more detailed level than what is available in the usage report API. Despite the current flaws in the API, having access to detailed information about how people use technology is incredibly valuable.

December 10, 2024

Practical Graph: Analyzing Microsoft 365 Copilot Interactions Using Compliance Records

Every time Microsoft 365 Copilot interacts with a user, the Microsoft 365 substrate captures the Copilot interaction as a compliance record in the user's mailbox. By fetching and analyzing the compliance records, we can understand how the user interacts with Copilot. This article discusses how to retrieve and analyze the records with the Microsoft Graph PowerShell SDK.

November 4, 2024

Agents are the Most Interesting Initiative in Copilot Wave 2

Microsoft's big launch of Copilot Wave 2 featured many new capabilities, like a super-duper focused Inbox for Outlook (one that works this time), Python in Excel, and a profusion of agents for SharePoint Online. The idea behind agents is pretty good and should be valuable, even if IT might have some dark thoughts about how agents might allow people to access information that they shouldn't (this won't happen).

September 19, 2024

Block Copilot Access to Individual Office Documents

A new sensitivity label setting blocks access to content services for Office applications. In effect, this stops any feature that depends on the ability to send content to Microsoft for processing, including Copilot for Microsoft 365, DLP, text prediction, and so on. It's a precise item-level block that protects sensitive documents from being consumed and used by Copilot in the text that it generates.

June 24, 2024