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Practical Teams: Teams Premium Administration and Licensing Guidance

When at least one user has a Teams Premium license assigned within an organization, several new features and settings are activated. In this article, we provide guidance to Teams administrators on which settings to monitor, features that are enabled by default or require specific configurations to work, and help identify who needs a Teams Premium license to access and use these various features.

February 4, 2025

Will Copilot Agents Run Amok in Microsoft 365 Tenants?

Everyone's very excited about the potential goodness of Copilot agents, but how Microsoft 365 tenants will manage potentially thousands of agents in the future is something that isn't clear. Some administrative capabilities are in the Microsoft 365 admin center, but are these sufficient? We don't think so, and this article explains why and what we'd do about the problem.

February 3, 2025

Practical Graph: Finding and Removing Underused Microsoft 365 Copilot Licenses from User Accounts

Microsoft 365 Copilot licensing costs a lot of money. At $360 annually, it's important to make sure that everyone with a license makes full use of Copilot to become more productive and efficient. Usage data is available in the Graph, and some PowerShell can reveal who's using Copilot and who's not. With that data, you can decide whether to remove licenses for reassignment to other users.

January 29, 2025

Practical Graph: Apply Retention Labels to Unlabeled SharePoint Files

A previous article described a script to find SharePoint Online files that didn't have retention labels. This article picks up the thread and shows how to use the data generated by the previous script to apply retention labels to the unlabeled files using cmdlets from the Microsoft Graph PowerShell SDK. Some issues are met along the way, but the script works and does the job, which is all that counts at the end of the day.

January 27, 2025

Free Copilot Chat Lands For All, Exchange Audit Logging Changes & The New Outlook Arrives: The Practical 365 Podcast S4 E34

Join Steve Goodman and Paul Robichaux to discuss Microsoft's latest announcements, including the surprise move to make Copilot Chat free for all Microsoft 365 users, significant changes coming to Exchange Online audit logging, and the new Outlook's arrival via Windows Update. Plus, get their takes on Microsoft's major AI reorganization with the new CoreAI division, and what all these changes mean for IT pros as we start 2025.

January 23, 2025

Practical Copilot: Creating a Declarative Agent

Microsoft is all in for Copilot at present and agents are a big part of the story. Multiple ways exist to create a declarative agent for use with Copilot in BizChat and Teams. This article reviews how to create an agent with the Teams Toolkit, Copilot Studio, and Microsoft 365 Copilot - and if any usage data are created for custom agents.

January 21, 2025

Voice and Face Recognition in Microsoft Teams

Microsoft Teams Voice and Face Recognition has been around since the beginning of 2024, but it is not configured by default. This blog reviews what this feature does, how to enable it, and an important update coming in February 2025.

January 20, 2025