News, views, and practical insights about topics relating to Microsoft Teams.
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Channel meetings are a type of meeting specifically intended for channel members to attend. Creating normal meetings is easy, but can you create channel meetings with the Graph API? As it turns out, you currently cannot. The suggested workaround is to create a normal (private) meeting and then post the details of that meeting in the channel for channel members to see. That doesn't make the meeting show up in the channel calendar, but at least you can meet.
This article provides an overview of the general feature, explains how to enable it in the Teams Admin Center, and outlines what is crucial for a Teams Administrator to ensure the feature works as expected.
Microsoft Teams Phone has improved over the years, but missed call reporting in call queues remains a gap. In this blog, Martin Heusser shows how to use Microsoft Graph and PowerShell to build a custom report that captures missed and answered calls, complete with caller info and agent details. Until Microsoft adds shared call history natively, this DIY approach is a solid workaround.
Boasting a 20-fold increase in scalability and a cloud mailbox to hold a channel calendar, Microsoft is giving Teams private channels a significant revamp in an update that will roll out in late September 2025. The new mailbox is the new home for compliance records for private channels, which means that Microsoft 365 retention policies need a review to make sure that conversations are retained as desired.
Many organizations view Teams chats stored in OneDrive for Business as potential compliance risks. Without proper retention policies, this data can be lost, deleted, or retained too long. In this blog, we dive into managing Teams chat files automatically with Purview.
In this article, Thorsten Pickhan covers how to add Direct Routing phone numbers to the internal Teams Phone Number database, how to remove phone numbers, and the benefits of doing so.
In this installment of Practical Teams, we explain what App-Centric Management is, how Integrated Apps work, and how Unified App Management differs from earlier methods.
Many Teams users love to use group chats as a way to get work done. Group chats are effective, but the information shared in chats ends up in personal OneDrive accounts. To help switch people back to channel conversations, Teams has a new threaded layout to make conversations behave much like chats. The new layout works well for some channels but not for others.
Microsoft recently announced a breaking change for all Android-based Teams devices. Teams Administrators must prepare some required policies in Microsoft Intune and also check and validate Conditional Access policies. If the changes aren’t made, Teams Android devices cannot log in after the automatic update installation.
Some people say that the Teams usage report (available in the Microsoft 365 admin center) is a great way of finding inactive teams. I consider that viewpoint to be rubbish because the Teams usage report doesn't include all the kinds of activities that a team might host. This article explains how to use audit data to supplement the usage report and create a better view of inactive teams.
In this Installment of Practical Teams Phone, Thorsten Pickhan dives into Shared Line Appearance, how to set it up, controlling delegate calling with PowerShell, and more!
Emergency Calling is one of the most important aspects that organizations should consider when deploying a new phone system. In this Episode of Practical Teams Phone, we discuss how Emergency Calling works and some considerations when deploying.
