Microsoft Teams Direct Routing: Phone Number Inventory
In this article, Thorsten Pickhan covers how to add Direct Routing phone numbers to the internal Teams Phone Number database, how to remove phone numbers, and the benefits of doing so.
News, views, and practical insights about topics relating to Microsoft Teams.
In this article, Thorsten Pickhan covers how to add Direct Routing phone numbers to the internal Teams Phone Number database, how to remove phone numbers, and the benefits of doing so.
In this installment of Practical Teams, we explain what App-Centric Management is, how Integrated Apps work, and how Unified App Management differs from earlier methods.
Many Teams users love to use group chats as a way to get work done. Group chats are effective, but the information shared in chats ends up in personal OneDrive accounts. To help switch people back to channel conversations, Teams has a new threaded layout to make conversations behave much like chats. The new layout works well for some channels but not for others.
Microsoft recently announced a breaking change for all Android-based Teams devices. Teams Administrators must prepare some required policies in Microsoft Intune and also check and validate Conditional Access policies. If the changes aren’t made, Teams Android devices cannot log in after the automatic update installation.
Some people say that the Teams usage report (available in the Microsoft 365 admin center) is a great way of finding inactive teams. I consider that viewpoint to be rubbish because the Teams usage report doesn't include all the kinds of activities that a team might host. This article explains how to use audit data to supplement the usage report and create a better view of inactive teams.
In this Installment of Practical Teams Phone, Thorsten Pickhan dives into Shared Line Appearance, how to set it up, controlling delegate calling with PowerShell, and more!
Emergency Calling is one of the most important aspects that organizations should consider when deploying a new phone system. In this Episode of Practical Teams Phone, we discuss how Emergency Calling works and some considerations when deploying.
In this installment of Practical PnP, Sean McAvinue dives into how PnP PowerShell can help to improve automated Teams provisioning using templates and preset structures.
When at least one user has a Teams Premium license assigned within an organization, several new features and settings are activated. In this article, we provide guidance to Teams administrators on which settings to monitor, features that are enabled by default or require specific configurations to work, and help identify who needs a Teams Premium license to access and use these various features.
Microsoft Teams Voice and Face Recognition has been around since the beginning of 2024, but it is not configured by default. This blog reviews what this feature does, how to enable it, and an important update coming in February 2025.
In this Episode of the Practical 365 Podcast, Paul and Steve explore Microsoft's ever-expanding Copilot strategy, debate the complexities of Microsoft Places licensing, and discuss whether every AI feature really needs Copilot branding.
Task publishing in Teams has been around for a number of years, but Microsoft recently introduced several major updates. In this installment of Practical Teams, we review these new additions and explain how they are useful.