Latest Articles

Contemplating Commsverse

Paul Robichaux provides insights from the independent Microsoft Teams conference, Commsverse, that just took place last week at Mercedez-Benz World outside of London.

September 21, 2021

Why Aren’t You Creating Bots for Microsoft Teams?

Building a bot used to require developer skills - writing complicated code, deploying it to a resource like Azure, and then performing cumbersome configuration steps to ensure it functioned properly. Now, with the Power Virtual Agents (PVA) app for Microsoft Teams, you can create exceptionally powerful chatbots without having to write a single line of code. What’s more, you don’t need direct access to Azure resources to deploy these bots. There’s no reason to not create a bot for your organization today.

September 16, 2021

P365 Goes to Commsverse!

Mike Weaver, Paul Robichaux and Steve Goodman head to Commsverse on Sept 15 & 16 at Mercedez-Benz World just outside of London, UK. Learn more about the hybrid conference as well as the session that Mike and Paul are hosting together - 'Teams Tenant-to-Tenant Challenges: It Just Keeps Getting Worse!'

September 13, 2021

How Many Channels Should a Team Have?

There's no definitive 'right' or 'wrong' way to structure Teams and channels, however there are some limits and best practices that can be followed to ensure the structures created are easy to use and navigate. This article explores the decision process Team owners can use to assess if a new channel is needed, what type should be used and how to manage large numbers of channels in a team.

September 10, 2021

Teams Advanced Communications Add-on (Version 2) Ready to Go

After a false start in 2020, Microsoft is coming back with version 2 of the Teams Advanced Communications add-on. The documentation lists four new capabilities. You'll have to make your mind up whether these features are worth whatever Microsoft asks for in terms of add-on pricing. We probably won't have that information until the preview phase of the features terminates at the end of 2021. I can't wait!

August 26, 2021

Teams Consumer Gets a New Boss Just in Time to Deliver Windows 11 Client

Microsoft has hired a new boss to lead development of Teams consumer. This is the version bundled in Windows 11 based on a new client architecture. But as we explain here, while Microsoft will ship a nice new consumer Teams client in Windows 11, there's a bunch of work to be done to ship an enterprise Teams client built on the new architecture. Don't expect this client to appear when Windows 11 ships.

August 19, 2021

How to Control Sending Email to Teams Channels

If allowed by your organization, you can send email to a Teams channel. Teams uses the email to start a new conversation and this is a great way to get a debate going about something which first appears in email. Managing the Teams email integration features isn't hard. You can define domains to accept email from and enable or disable the feature. After that, it's up to team members to use the capability. Hopefully, they'll resist the temptation to remove email addresses from channels, which is something which should be limited to team owners.

August 18, 2021

Microsoft 365 Support for IE11 Stops Today

From August 17, 2021, Microsoft 365 apps no longer support IE11 (the Teams browser client dropped support last year). IE11 fans need to move to a new browser. Microsoft would prefer if you choose the Edge browser, but anything but IE11 should do a better job in the future.

August 17, 2021