Microsoft 365

Latest Articles

Using Viva Topics to Highlight Knowledge in Microsoft 365 Apps

In the second part of a two-part series, after going through the work to generate Viva Topics, it's time to expose the topic cards to apps. In this article, we explore how apps use topic cards, including the Office online apps and Microsoft 365 apps for enterprise. We also consider the experience of users within a tenant who don't have a license for Viva Topics. Finally, we ask the big question if Viva Topics is worth the $5/month fee per user asked for by Microsoft.

April 1, 2021

Building a Knowledge Network with Viva Topics

Viva Topics is the foundation of Microsoft's knowledge network. Substantial effort is needed to build the set of topics found in SharePoint Online content before apps can surface topic cards to users. This article is the first of a two-part series. In it, we chronicle the process of how the AI used by Viva Topics suggests topics and how knowledge managers refine and publish the topics to make them available to end users.

March 31, 2021

How to Create a Subscription Tracker with Microsoft Lists and Power Automate

Follow Luise Freese's step-by-step guide as she takes a deep dive into tracking Microsoft 365 service subscriptions and shows how to build powerful lists in Microsoft Lists, extending what’s available in SharePoint Online with Power Automate. She covers specific features, such as adding a new service for each subscription plan bought; specifying the billing term, pricing, and expiration date; automatically counting down the days until renewal; reviewing billing history and total amount paid; as well as sending renewal reminders in mobile notifications.

March 17, 2021

How to Define Custom Sensitive Information Types for Use in DLP Policies

Data Loss Prevention (DLP) is a feature of Office 365 E3 and E5 plans. Most DLP policies focus on matching sensitive information types created by Microsoft, like credit card numbers, but it is relatively easy to create a custom sensitive information type for use in DLP policies to detect information specific to your organization. In this example, we create a sensitive information type for Azure AD passwords and explore its use in Teams DLP policies.

March 15, 2021

Switch between Office update channels and enable Teams Preview features

Two recent updates for Microsoft Teams and Office (Microsoft 365 Apps for Enterprise) allow you to self-select whether you want to use Beta (Insider), Current, Monthly and Bi-Annual features within the client, and toggle Teams Preview features. Find out how to switch this on for your copy of Office and Teams, and how as an admin you can enable this for your users.

March 5, 2021

Hands-on SharePoint Syntex: Part 3

In Part 3, Peter covers how to create forms processing models from SharePoint document libraries by using AI Builder, a feature of Microsoft PowerApps. Before plunging into the detail, it is important to understand how forms processing models compare and differ to document understanding models.

March 1, 2021

Teams Template Policies Now Available in Admin Center

The Teams admin center now includes the ability to create template policies to control the set of templates shown to users when creating new teams. It's a small but important change that allows organizations to show only the templates it wants to users instead of being forced to show the set of default templates created by Microsoft. New templates are automatically included in template policies.

February 26, 2021

Recent Improvements Rolling Out to Make Teams Meetings Better

Microsoft has released several improvements to Teams meetings to make these gatherings more functional and easier to use. The features range from giving video feeds priority in the gallery view to reactions in meetings to allow participants to show what they really think about a presentation. It's all grist to the mill in the battle for corporate online meeting domination between Teams and Zoom.

February 26, 2021

A New Start at Practical365.com

As some of you might have noticed, Tony Redmond has joined the Practical365.com team to write for the site covering a range of Microsoft 365 topics. We're looking for more writers to join the team. People with fantastic knowledge and insight about how Microsoft 365 technology really works. That kind of thing...

February 24, 2021

SharePoint Online and OneDrive for Business are Kissing Cousins and Now Share an Admin Center

In an utterly predictable move, the SharePoint Online admin center is absorbing the functionality of the OneDrive for Business admin center. Some settings have already moved across and you can expect the OneDrive admin center to go into the great byte wastebasket in mid-2021. This consolidation barely dents the number of admin centers active within Microsoft 365. All of which makes tenant administration more tiresome than it needs to be.

February 23, 2021