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Contemplating Commsverse

Paul Robichaux provides insights from the independent Microsoft Teams conference, Commsverse, that just took place last week at Mercedez-Benz World outside of London.

September 21, 2021

Old Versions of Outlook for Windows Stop Connecting to Exchange Online November 1

From November 1, 2021, Microsoft requires Outlook 2013 Service Pack 1 (with fixes) as the minimum client version to connect to Exchange Online. Given all the publicity about attacks against the on-premises version of Exchange earlier this year, it's a wonder why organizations continue to allow people to use outdated client software to connect to Exchange Online. In any case, the drop-dead date is November 1. If you have any old Outlook 2007, Outlook 2010, or Outlook 2013 (before SP1) clients, it's time to start upgrading.

September 20, 2021

Why Aren’t You Creating Bots for Microsoft Teams?

Building a bot used to require developer skills - writing complicated code, deploying it to a resource like Azure, and then performing cumbersome configuration steps to ensure it functioned properly. Now, with the Power Virtual Agents (PVA) app for Microsoft Teams, you can create exceptionally powerful chatbots without having to write a single line of code. What’s more, you don’t need direct access to Azure resources to deploy these bots. There’s no reason to not create a bot for your organization today.

September 16, 2021

Microsoft to Retire Old Exchange Admin Center in Office 365 Next Year

Microsoft plans to retire the now-decrepit and very old EAC on September 1, 2022. The old console has hung on too long, perhaps because Microsoft hasn't progressed the development of its replacement as quickly as they could have since its 2019 debut. Although Microsoft claims that the new EAC reached feature parity with the old some time ago, any examination of the two consoles proves that this is not the case. With that in mind, it seems like Microsoft has some work to do to make everything ready for the big retirement date in 2022.

September 14, 2021

P365 Goes to Commsverse!

Mike Weaver, Paul Robichaux and Steve Goodman head to Commsverse on Sept 15 & 16 at Mercedez-Benz World just outside of London, UK. Learn more about the hybrid conference as well as the session that Mike and Paul are hosting together - 'Teams Tenant-to-Tenant Challenges: It Just Keeps Getting Worse!'

September 13, 2021

How Many Channels Should a Team Have?

There's no definitive 'right' or 'wrong' way to structure Teams and channels, however there are some limits and best practices that can be followed to ensure the structures created are easy to use and navigate. This article explores the decision process Team owners can use to assess if a new channel is needed, what type should be used and how to manage large numbers of channels in a team.

September 10, 2021

Microsoft Forces Move from Azure AD Cmdlets for License Management

On June 30, 2022, Azure AD and Microsoft Online Services cmdlets will stop working for license management. The result is that you need to upgrade PowerShell scripts which use these cmdlets. The choice is to use Graph API calls or cmdlets from the Microsoft Graph PowerShell SDK. In this article, we explore the steps necessary to upgrade a script to remove service plans from an Office 365 license (SKU).

September 9, 2021

How to Convert Azure B2B Guest Users to Members While Maintaining User Collaboration

Azure B2B guest accounts are often created during a Merger & Acquisition, so teams from both organizations can easily collaborate during the business and technology integration. However, these external users with B2B Guest accounts in their directory will eventually need to be migrated, which is problematic since B2B Guest accounts aren’t recognized as being licensed. The guest account can be removed and a new one created, but previous permissions would be lost. So how do we preserve permissions, keep collaborating without managing two sets of credentials while preparing the user account for data migrations? This article walks you through a solution that can be used in certain situations to help you easily manage the account to meet your needs.

September 8, 2021

Why Microsoft’s Workload-Agnostic Retention Strategy Sometimes Comes Up Short for Email

Microsoft would like Office 365 tenants to use Microsoft 365 retention policies instead of Exchange Online mailbox retention policies. Their stance is reasonable because Microsoft's engineering effort is focused on workload-agnostic retention across the Microsoft 365 ecosystem. However, mailbox retention policies continue to offer some advantages that aren't available in the Microsoft 365 equivalent. And they're cheaper too because they don't need Office 365 E3 or E5 licenses.

September 7, 2021