Microsoft 365

Latest Articles

Why Aren’t You Creating Bots for Microsoft Teams?

Why Aren’t You Creating Bots for Microsoft Teams?

Building a bot used to require developer skills - writing complicated code, deploying it to a resource like Azure, and then performing cumbersome configuration steps to ensure it functioned properly. Now, with the Power Virtual Agents (PVA) app for Microsoft Teams, you can create exceptionally powerful chatbots without having to write a single line of code. What’s more, you don’t need direct access to Azure resources to deploy these bots. There’s no reason to not create a bot for your organization today.

September 16, 2021
P365 Goes to Commsverse!

P365 Goes to Commsverse!

Mike Weaver, Paul Robichaux and Steve Goodman head to Commsverse on Sept 15 & 16 at Mercedez-Benz World just outside of London, UK. Learn more about the hybrid conference as well as the session that Mike and Paul are hosting together - 'Teams Tenant-to-Tenant Challenges: It Just Keeps Getting Worse!'

September 13, 2021
How to Convert Azure B2B Guest Users to Members While Maintaining User Collaboration 19 Comments

How to Convert Azure B2B Guest Users to Members While Maintaining User Collaboration

Azure B2B guest accounts are often created during a Merger & Acquisition, so teams from both organizations can easily collaborate during the business and technology integration. However, these external users with B2B Guest accounts in their directory will eventually need to be migrated, which is problematic since B2B Guest accounts aren’t recognized as being licensed. The guest account can be removed and a new one created, but previous permissions would be lost. So how do we preserve permissions, keep collaborating without managing two sets of credentials while preparing the user account for data migrations? This article walks you through a solution that can be used in certain situations to help you easily manage the account to meet your needs.

September 8, 2021
Why can’t you remove the last Exchange Server? 12 Comments

Why can’t you remove the last Exchange Server?

So, you've completed your migration to Exchange Online. Email flows smoothly into and out of the cloud, and all your mailboxes are now online. What's next for your Exchange Servers, now that you've made the transition? After completion you will have several tasks to perform to remove Exchange Servers from your environment, but there is one important caveat you need to know about; if you run Azure AD Connect then you can't remove every Exchange Server from your environment. You will need to keep at least one around for management purposes. In this article, I'll walk through what you can do to minimise what you keep and need to maintain, and what you can consider planning for in the future. You can also join me at TEC this week, on September 2nd.

August 30, 2021
Teams Advanced Communications Add-on (Version 2) Ready to Go 4 Comments

Teams Advanced Communications Add-on (Version 2) Ready to Go

After a false start in 2020, Microsoft is coming back with version 2 of the Teams Advanced Communications add-on. The documentation lists four new capabilities. You'll have to make your mind up whether these features are worth whatever Microsoft asks for in terms of add-on pricing. We probably won't have that information until the preview phase of the features terminates at the end of 2021. I can't wait!

August 26, 2021
Microsoft to Increase Prices for Office 365 and Microsoft 365 in March 2022 7 Comments

Microsoft to Increase Prices for Office 365 and Microsoft 365 in March 2022

After a decade of no price increases for Office 365 licenses, Microsoft plans to introduce new pricing effective March 1, 2022. The uplifts range from $3 to $4 extra per user per month. This doesn't sound much, but an extra $36 per user per year for Office 365 E3 quickly mounts up. And when you look at the overall installed base, some eyewatering numbers are involved. While we might complain about increases, I still think Office 365 and Microsoft 365 are reasonable value.

August 19, 2021
Microsoft 365 Support for IE11 Stops Today 2 Comments

Microsoft 365 Support for IE11 Stops Today

From August 17, 2021, Microsoft 365 apps no longer support IE11 (the Teams browser client dropped support last year). IE11 fans need to move to a new browser. Microsoft would prefer if you choose the Edge browser, but anything but IE11 should do a better job in the future.

August 17, 2021
Attend TEC 2021 and Learn from the Very Best

Attend TEC 2021 and Learn from the Very Best

TEC 2021, The Experts Conference, takes place as a virtual event on September 1-2. In this article, Tony selects his favorite sessions from the event agenda. This isn't to say that the other sessions are no good. Everyone's got their own favorite topics and there are many other TEC 2021 sessions covering other topics which will make others very happy.

August 4, 2021
Microsoft Insists on Office 365 E5 for Automatic Decryption of Protected Documents in eDiscovery Searches 8 Comments

Microsoft Insists on Office 365 E5 for Automatic Decryption of Protected Documents in eDiscovery Searches

Microsoft insists that encrypted SharePoint and OneDrive for Business files found by eDiscovery searches can only be decrypted by Advanced eDiscovery, which requires Office 365 E5 licenses. This seems unfair, especially as Office 365 E3 tenants can create and use sensitivity labels to protect Office documents stored in SharePoint Online and OneDrive for Business. An example of not very joined up thinking when it comes to software licensing?

August 2, 2021